Rest assured, your virtual staffs' resumes are pre-screened for checking the knowledge and relevant experience of US GAAP, IRC, and other regulations. The candidates you interview and test before hiring are considered based on their US Accounting and Tax Experience giving no importance to local experience. Further, Symbiosis has its in-house training department to train the staff for US Accounting with GAAP, Providing Knowledge and Training on tax codes and preparation of tax returns in in various tax software being used in USA.

We take a pride while disclosing this that we do have CPAs, CAs and EAs working with us.
The minimum qualification for recruitment is a college degree. Majorityof our employees are college graduates while seniors do hold masters in accountancy and taxation.
For skilled projects like Research and Analysis, our staff holds Masters Degrees in Business Administration, Engineering, Finance, Statistics, English Literature, Communication and Research.

Yes, we support hiring based on customized client requirements. All we need is you to describe your Job Descriptions for your virtual staff and rest we would take care of. We would provide you the best suitable candidates evaluating their Experience and Software knowledge comparing with your requirements.

All you need to do is complete a given format and mail us a signed copy. Alternatively, you can send us the work order as well, on our email.

Our pricing model differs for each project undertaken, depending on your requirement. However, the general basis of pricing is common and is as follows.
- Full Time Equivalent (FTE)
- Level Based Pricing (Brochure will be provided – preferred mainly for tax preparation assignments)
- Fixed Price / Project based
- Hourly Rate

24/7 operation - Offshore development facilities located in India are in the perfect time zone to help you operate 24/7.
Large pool of talent - Retaining experienced employees becomes difficult when they are given boring and repetitive work. India offers you a cost-effective talent pool that you can tap into for reliable service delivery.
Best Practices - Focused heavily on quality and continuous process improvement, offshore development centers operate at high levels of efficiency, predictability, and reliability. High process maturity greatly reduces risks and provides significant advantage when managing service level agreements.

Hiring a virtual staff allows you to focus on your core business, not your support departments. Your virtual team gives your company access to a higher level of expertise than you would normally be able to afford.

No, virtual staff would enable more control over current business functions and allow you to concentrate on critical functions. The control should be need based. Ask yourself this question: is there a need to control something where the cost of control is higher than the cost of not controlling it at all?

The preferred method of payment is by wire transfer or PayPal. You can pay us directly from our website clicking on PayPal Login option on Top Right Corner on Home Page.

Symbiosis can be considered as a data paranoid company as we keep in mind the information security concerns of all our clients all the time. We have engineered our infrastructure to eliminate all possible leak of information.
Mentioned below are few of our cautious steps to ensure the information security.
- Enterprise Access System for Employee Login,
- Secure Smart Card,
- Secure Premises Login,
- Network and Windows Login,
- PC 'locking',
- Secure Remote Access (VPN),
- Secure email with digital signatures,
- Single sign on to enterprise and desktop applications,
- Employees sign confidentiality and Non-Disclosure Agreements,
- Close Circuit Television Cameras to monitor work place

We are committed to the security and confidentiality of the information that you share with us. With the aim of giving you a safe outsourcing experience with maximum benefits, we have set up a reliable information security system and have got robust Information Security Policy.
To ensure confidentiality of information, we encourage our clients to sign in a Confidential Non-Disclosure Agreement (NDA) at the initial stage of project discussion. The NDA has legal binding and is an important document, which ensures the total security of your information in our hands. We also do not publish our client names on our website or in any other literature unless we get prior permission.

The flexibility of the Internet is at the core of our company's success, as providers of superior quality services. Most of our projects are web based and so we can communicate and transfer files through the internet. At the initial stage of communicating your project requirement, you can send us a brief description or a document about your project requirements. If you have an application on which you need us to work on or analyze, we will need to get:
- Web server details
- Database details
- FTP details
- If you want us to work on your server, we will need your Remote Desktop details.

Our wide security management with administrative auditing, reporting, and monitoring facilities secures data at every stage.
- Anti-Virus Protection and Back-Up Drive Manager secure our Workstations individually.
- No Pen and Paper are allowed inside the premises of our office to secure clients’ sensitive information.
- Each of our work office has got at least two closed circuit television cameras to monitors the work being done on workstations.

Yes, we have operations offices located in India.
We provide a platform and infrastructure facility with Computer systems configured with i5 Processors along with Twin monitors having access to the 50 Mbps internet Speed.

Yes, to render excellent service to our clients we strive to train our staff on all facets. We have a state of the art (in house) training facility with dedicated trainers. We have our customized modules of training, which include periodic amendments training on tax laws, Soft skills, Software used in the US accounting and tax industry, etc. We continuously keep upgrading these training modules according to the latest industry trends.

This scenario is covered through clear termination clauses in our contract. However, we try to prevent such a situation from even arising, by providing you with clear problem escalation routes. You can raise any issue with us and rest assured that we would provide you an appropriate replacement if in case you are not satisfied with your current staff.
solution including always giving you an option to switch over to an alternate staff whom you can interview, and test based on your needs.

Yes, our staff is recruited only after conducting English induction session during interview. Further, English is widely used language in India and all our staff have grip over this language. They are comfortable both in chat/email communication as well as speaking and having audio or video calls in English.